Privacy Policy
Easton View Privacy Policy
Our contact details
Name: Jeremy & Anna Wilson
Address: 13 Easton Meadows, Bridlington, YO16 4XF
E-mail: enquiries@eastonview.co.uk
Date of Policy: January 2023
1. The type of personal information we collect
We currently collect and process the following information:
- Names of guests
- Contact details including phone number, email address and home address
- Payment details
- Date of birth
- Booking information
- Information gathered via cookies - please see our Cookie Policy on our website.
2. How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
- To respond to your enquiry for Easton View (‘our holiday accommodation’)
- To process your booking of our holiday accommodation
- To facilitate your stay at our holiday accommodation
- To deal with any matters arising connected with your stay at our holiday accommodation following your departure
- To provide you with future marketing information in respect of our holiday accommodation
- To comply with statutory and legal requirements
We also receive personal information indirectly, from the following sources in the following scenarios:
- Various websites - for security purposes in order to verify the details that you have provided are legitimate e.g verifying your home address.
3. Who do we share your information with
We only share information in order to facilitate your stay at our holiday accommodation. We may share this information with:
- Contractors such as cleaners, or tradespeople required to remedy defects during your stay
- Family members or individuals assisting with the management of our holiday accommodation
- Our website provider and holiday accommodation marketing portals (if they collect your information to pass onto us)
- Government, Local Authority and statutory agencies if we are legally required to provide information to them
Which lawful bases do we rely on for processing your information
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
- To respond to your enquiry for Easton View (‘our holiday accommodation’) - Legitimate Interest
- To process your booking of our holiday accommodation - Legitimate Interest
- To facilitate your stay at our holiday accommodation - Legitimate Interest
- To deal with any matters arising connected with your stay at our holiday accommodation following your departure - Legitimate Interest
- To provide you with future marketing information in respect of our holiday accommodation – Your consent
- To comply with statutory and legal requirements - Legal obligation
Where the lawful basis is ‘Your Consent’, you are able to remove your consent at any time. You can do this by contacting enquiries@eastonview.co.uk
4. How we store your personal information
Your information is securely stored.
We will only keep your information for as long as necessary. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorised use or disclosure of your personal information, the purposes for which we process your personal information, any legal or regulatory requirements and any relevant industry standards or guidelines. Where your information is no longer required, we will ensure it is disposed of or deleted in a secure manner or anonymised it so that it can no longer be associated with you.
5. Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at enquiries@eastonview.co.uk if you wish to make a request.
6. How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at enquiries@eastonview.co.uk.
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk
